Many of our customers are just like me. Maybe you are, too. Either you threw away the literature with the box or had your husband install the product and teach you how to use it. Guilty of both! I just want to start using the product when I buy it, no time to read the literature.
One piece of information it’s easy to miss if you’re like me is tips about product care and cleaning. As part of this years “Bathroom Blogfest ’08 – Cleaning Up Forgotten Spaces Around Us,” I thought this would be a perfect opportunity to address this issue.
One of the most common care and cleaning questions our customer care staff get is pot marks on cast iron sinks. A pot mark is when a pot, pan or metal object comes in contact with the surface of the cast iron sink and leaves a gray mark. This mark is not embedded in the cast iron, but consists of residue left behind on the surface of the sink.
The trick to cleaning a pot mark involves using a wine cork and a home-made paste or Kohler Cast Iron cleaner.
You can either mix a paste of Bon Ami cleanser and water (add enough water until you no longer fill the grit of Bon Ami) or use Kohler Cast Iron Cleaner. Regardless of which you use, place the cleaner on the pot mark and then buff it out using the wine cork.
You can order Kohler Cast Iron Cleaner by visiting our online store.
If you need advice on cleaning any other Kohler products, visit our Care and Cleaning pages on the Web.
If you have run across a cleaning challenge and would like some advice, please send me a comment and I’ll try to help.
Looking for more cleaning advice? Check out some of these blogs for more how-to’s and tips of the trade:
Susan Abbott at Customer Experience Crossroads
Katia Adams at Transcultural Marketing
Shannon Bilby at Floor Talk!
Laurence Borel at Blog Till You Drop
Lisbeth Calandrino at Lisbeth Calandrino
Sara Cantor at The Curious Shopper
Becky Carroll at Customers Rock!
Katie Clark at Practical Katie
Iris Shreve Garrott at Circulating
Ann Handley at Annarchy
Marianna Hayes at Results Revolution
Elizabeth Hise and C.B. Whittemore at The Carpetology Blog
Maria Palma at Customers Are Always
Sandra Renshaw at Purple Wren
Kate Rutter at Adaptive Path
Claudia Schiepers at Life and its little pleasures
Carolyn Townes at Becoming a Woman of Purpose
Stephanie Weaver at Experienceology
C.B. Whittemore at Flooring The Consumer